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Writer's pictureKate Westall

5 Factors to Consider While Selecting a Jewellery Repair Service

Updated: Sep 8, 2023

It is a good practice to get a piece of jewellery repaired if it is damaged or there are chances that the decorative elements or some of the links might fall off from their positions. The user should ensure that the loose pieces should be collected as it is possible for the jeweller to use these pieces in repair.


Some of the important types of repair tasks carried out by jewellers include-

  1. Sizing the ring.

  2. Replacement or re-tipping the ring.

  3. Setting or replacing the head of the ring.

  4. Tightening of the stone.

  5. Repair of the chain.

  6. Replacement of the clasp.

  7. Replacement of the stone.

  8. Cleaning and polishing.

  9. Restringing the pearl.

#1. The Cost of The Service


There are several factors that influence the overall cost of the repair service. If the jewellery is covered by the warranty period, then part of the costs can be reduced. But, if the jewellery is not under warranty, then the difficulty of repair, cost of the parts, and how quickly the repair needs to be completed, influences the overall cost.


#2. Guarantee of The Service Offered


There are certain diamond ring repair service providers who provide service throughout the life of the ring. The terms of this service are usually spelt out clearly by the jeweller. Even though this factor does not sound important, it should be evaluated very closely before committing to the repair task. Before opting for a service policy that is provided by the diamond ring repair service provider, the customer should evaluate all the plans that cover bigger repairs, like the loss or damage of the stone.


#3. Credibility of The Service Provider


This is one of the most important factors when it comes to selecting the right kind of diamond ring repair service. Before opting for the service provider, the customer should thoroughly evaluate their credibility. The Better Business Bureau helps a great deal in evaluating the overall credibility of any kind of business. Hence, customers can use this bureau to evaluate the credibility of the service provider. One more method of evaluation of the service provider is by asking the service provider to furnish details regarding the licenses and approvals provided by the concerned authority.

#4. Preventive Maintenance


Diamond rings benefit greatly if they are inspected and cleaned thoroughly at least two times in year. This not only helps in preventing the overall damage but also helps in avoiding normal tear and wear in the long run. In addition to the polishing and cleaning, the jewellers can ensure that the overall condition of the ring is in place. Some of the areas the jeweller usually focuses on during preventive maintenance is ensuring that the clasps are not moving out of the position of the fitting.


#5. Experience and References Provided


Due to a large number of jewellers available in the market, it is very much possible for the customers to get overwhelmed with the number of options in the market. To overcome this obstacle, the customer can ask for references of diamond ring repair service providers from relatives and friends. One more way that helps in whittling down the number of options is to shortlist the options by opting for the service provider who has spent considerable time in the jewellery market.


All the factors listed above do not always ensure that the best diamond ring repair service can be selected. However, carefully going through these factors will help the customers in moving the right direction when it comes to jewellery repair.

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